Brosix Knowledge Base

What is GDPR? The EU General Data Protection Regulation (GDPR) is a new regulation in EU law aimed at unifying data regulations within the EU. The main aspects of the regulations aim to create greater transparency in how businesses use personal information, and grant individuals greater control over their personal information. GDPR applies to any […]

Since Brosix does not process our customers financial information we are not subject to SAS-70. Brosix also does not process our customers health information so we are not subject to HIPAA also. Brosix provides secure communication channels that our customers use to transfer their information. During the transmission, Brosix does not process, change, tamper or […]

In order to continue using Brosix once your free trial is over you need to order licenses for the users on your team network. You can do so by following these instructions: Log into the control panel at net.brosix.com From the Dashboard choose the “Licenses” – “Update” tab Click on the “Select” button below the […]

A week before your service expires, you will receive an email from Brosix which includes an option for changing your payment method. Simply click on the “change your payment method” button in the email in order to access this option. You can also change your credit card details if necessary. The available payment methods are […]

No, you cannot. Your account name is unique inside the network it is created. That’s why switching to another network is not a good idea – if there is another account with the same name, it may cause problems. So, if you want to join another network, create a new account for that network.