Brosix Knowledge Base

We have administrators that monitor conversations but I can not have them see conversations between senior management. How can this be accomplished? Every administrator account has a “Security Level”. An administrator can see only user accounts that has “Security Level” below or equal to the administrator’s. An administrator account may have these “Security levels”: Normal […]

You can disable Chat rooms at any time from Web Control Panel – Settings – Module Permissions tab. Web Control Panel is available at net.brosix.com Your users will get the changes next time they login. Please note, if you have set up individual module permissions on some users, and if you check “Apply these permissions […]

What are user licenses? Here are some facts/rules about user licenses: Brosix pricing is based on the number of user licenses. The number of user accounts in your IM network should be less or equal to the number of user licenses. Each user account is supported by one user license. Each user account can be […]

You can change the number of user licenses at any time: Go to the Web Control Panel – Licenses – Update tab. Click on “Current plan” button. Select the number of licenses you want, click the “Next” button and follow the instruction. This will upgrade your current order with the new number of user licenses […]

To export user information from an Active Directory, you will need access rights to run the CSVDE tool on the Windows Server running the Active Directory in your domain. Open the command prompt (go to Start > Run, then type “cmd” and press Enter). Type in the following command: CSVDE -f filename.csv -r (objectclass=person) -L […]