Brosix Knowledge Base

How to order user licenses

In order to continue using Brosix once your free trial is over you need to order licenses for the users on your team network. You can do so by following these instructions: Log into the control panel at net.brosix.com From the Dashboard choose the “Licenses” – “Update” tab Click on the “Select” button below the […]

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How to change your payment method

A week before your service expires, you will receive an email from Brosix which includes an option for changing your payment method. Simply click on the “change your payment method” button in the email in order to access this option. You can also change your credit card details if necessary. The available payment methods are […]

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How can I cancel account and stop using Brosix service?

If you would like to cancel your Brosix service, follow these instructions. Login the Web Control Panel Go to Licenses – Current Click the “Cancel service” button and follow the instructions

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How to change an order?

Each order is identified by: Pricing plan Billing period Number of user licenses If you want to change any of these parameters, the current order will be canceled and a new one with the new parameters will be created. If there is an active Auto-Recharge for the old order, it will be canceled. If there […]

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User licenses explained

What are user licenses? Here are some facts/rules about user licenses: Brosix pricing is based on the number of user licenses. The number of user accounts in your IM network should be less or equal to the number of user licenses. Each user account is supported by one user license. Each user account can be […]

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