Brosix Knowledge Base

To add a person to your contact list, go to the menu “Contacts – Add contact”. Type the username, first name or last name in the field and click the “Search” button. Once the list is filled, double-click on the user you want to add to your contacts list.

I cannot transfer files/I cannot make audio/video calls/I cannot send screenshot. Please, make sure your personal or corporate firewalls allow access to Brosix servers. Here is a list of the servers https://dev-help.brosix.com/brosix-servers/

I have limited account and cannot install Brosix. How can I use it? You can get the portable version of Brosix from download.brosix.com. Extract Brosix folder from the archive file to a destination of your choice. You should have write permissions for the folder you extract Brosix to. Then open the folder and run Brosix.exe.

I’ve forgotten my password, how can I retrieve it? There is a link “Forgotten password” on the Brosix Sign In screen. Click on this link and your web browser will open a web page form. Enter your username on the form. We will send you an email with instructions how to set a new password. […]

There are few simple rules you can follow in order to select a good password: Use secure passwords for your accounts. A secure password is the one that can not be easily guessed. For example “123456” is not a secure password, but “1qA34fRm5” can be considered secure. Don’t tell your password to anyone. Remember, your […]