Brosix Knowledge Base

When using the voice call with Bluetooth (wireless) headset we get garbled sound and interruptions. Is it possible to fix this? Using Bluetooth (wireless) headset is very likely to produce garbled sound and interruptions and this could reduce the sound quality. We suggest to use wired headsets for voice calls. Call quality cannot be guaranteed […]

Brosix installs as a standard application on your computer. Uninstalling it follows the standard procedure for the operating system it is installed with. Important: Uninstalling the desktop app doesn’t delete your Brosix account or any data associated with your team. It only removes the desktop application from your computer. Uninstalling the Windows Desktop App Go […]

Auto-reply is a feature on Brosix desktop (Windows, Mac, Linux) that allows you to create custom messages that will be automatically sent in response to messages you receive when you are away from your computer.   You can begin using auto reply by following a two-step process: creating a custom status, and setting an auto […]

If I try to initiate or accept a video call, Brosix application crashes. This could be caused by a faulty graphics (video) card driver. Please disable OpenGL video acceleration. Go to Brosix – Settings – General Uncheck the “Enable OpenGL video acceleration” Click the “OK” button Try to make or receive a video call

You can disable Chat rooms at any time from Web Control Panel – Settings – Module Permissions tab. Web Control Panel is available at net.brosix.com Your users will get the changes next time they login. Please note, if you have set up individual module permissions on some users, and if you check “Apply these permissions […]