Brosix Knowledge Base

In order to mute the nudge option, begin by clicking on the “Brosix” tab and selecting the “Settings” option. From the settings window select the “Notifications” tab and deselect the “Enable Sounds” option. This will disable all sounds on Brosix.

Why File transfers between some computers in the office are slow? The slow file transfer speed can be caused if Brosix can’t establish a peer to peer connection because of a personal firewall and therefore initiates the file transfer through our servers. If you have a personal firewall on your computer, please disable it or […]

I am considering installing Brosix at my office. One option that I wanted to ask about was a logging capability. Does Brosix log all of the chats? Brosix saves history of your chat sessions. Just select the user and click on the View History button. https://www.brosix.com/features/chat-history/

To add a person to your contact list, go to the menu “Contacts – Add contact”. Type the username, first name or last name in the field and click the “Search” button. Once the list is filled, double-click on the user you want to add to your contacts list.

I cannot transfer files/I cannot make audio/video calls/I cannot send screenshot. Please, make sure your personal or corporate firewalls allow access to Brosix servers. Here is a list of the servers https://dev-help.brosix.com/brosix-servers/