Brosix Knowledge Base

How to Install Brosix Live Chat on your WordPress website

Go to the Plugins section in your WordPress Dashboard. Click on the Add New Type Brosix Live Chat in the search bar. Click on Install Now to proceed. Click on the Activate You will be taken to the Installed Plugins section of your WordPress admin. There, find the Brosix Live Chat plugin and click on the […]

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How to Connect to Another Team Network

Network Connections enables you to connect your Team Instant Messaging Network to another Brosix Network. You can access the Network Connections feature from the Connections tab found on your Web Control Panel. Request to Connect to Another Team Network To request to connect to another Instant Messaging Network, you will need to access the Connections […]

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I do not receive notifications on my Android device anymore.

The problem is that Android does not send push notifications, which means you cannot receive notifications when the application on your mobile device is killed. In order to receive notifications, you need to keep the application active.

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Brosix does not open on my Mac

Here is what you should do in case you receive an error message stating ‘Brosix” cannot be opened because the developer cannot be identified‘ when you try to open your Brosix application for the first time after installing it on your Mac, as shown in the screenshot below. Please close the error message that you […]

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Brosix Mobile Smart Notifications

If you are logged in on several devices at the same time, there are some smart silencing rules activated to make your work with Brosix more convenient. ​ You will receive notifications for new messages on all devices. But, if you send messages from one of your devices, the others will be silenced for 15 […]

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